The Tender Loving Care ( TLC ) Home is a special place, a Home blessed with unconditional love, focused attention on physical health, comfort and stimulating with many happy memories for all. This is a Home where unconditional love permeates, between staff and Residents, Residents and their family members. Guided by the PCC, each is respected as unique individual. Though they are non-communicative, we understand each gesture.
Quality Person-centred care is mindfully crafted to go beyond providing physical well-being. Knowing each Resident in depth; their salient past, life before dementia, their preferences and triggers empower staff to build loving relationship with each Resident. Personal touch through multi-sensory stimulation, touch, massage is a daily life at TLC. In addition, ex-changes centred around what is best for each Resident creates a nurturing community and space in which family members feel enrich from visiting their loved ones.
We enable them through environmental enhancement. As most TLC Residents do not have the opportunity to be close to nature, we brought nature to them. Auditory and visual environment enhancement with potted plants, ceiling plastered with greenery, soothing music like birds chirping, sound of water falls provide the emotionally calming effect.